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As a hands-on CEO and President, McCord worked with an advertising expert to boil down the company’s spirit into one core message. Out of that, “Call us this morning, for service TODAY!” was born, and Central Indiana has remembered it ever since. It’s not just Indianapolis. The area of service is vast—from Martinsville to Lafayette to Anderson to Sheridan to Plainfield, Kokomo, Bloomington and more.
Careful attention is given to each and every customer. Recent restructuring ensures that the needs of all customers will be met to the highest satisfaction by establishing separate VPs that preside over the residential, commercial and contractor areas so specific and meticulous detail can be given to each area.
With more responsibility delegated to the vice presidents, McCord is looking forward to going out on service calls with service techs and installers from time to time, so don’t be surprised to see him if he comes to your door.
In today’s technologically advanced times, the web has come to the forefront of service. With online parts ordering already in place, McCord anticipates the day that consumers who choose to book their service calls online will be able to do so—so in that spare 10 minutes a customer might have at 11:30 p.m. they could book a call for the next day and check another item off the list.
You can’t talk about Garage Doors of Indianapolis and service without mentioning corporate philanthropy. Service means something special to the Garage Doors of Indianapolis staff. Longtime supporters of the Nicaraguan Resource Network administered through Northview Church in Carmel, Ind., the company has given money to support orphaned and needy children of Nicaragua.
Furthermore, employees have had the opportunity to travel for mission work through NRN at the company’s expense and on company time.
In 2003, Garage Doors of Indianapolis proudly adopted Riley Hospital for Children through the “WENS Radiothon for Riley” as a way to support the special hospital that does such amazing things for our littlest friends and neighbors.
As a company committed to providing the highest level of service to our customers, it only makes sense that we commit ourselves to another institution that takes such good care of their littlest customers. A percentage of all Garage Doors of Indianapolis sales will go to Riley Hospital.
Garage Doors Of Indianapolis offers excellent value to homeowners by providing a wide selection of brands, quality, colors and design of windows and doors to meet each individual’s needs.